UAE OFFERS LTD ("we", "us", or "our") is committed to protecting the personal information of every customer and visitor who uses our website and services. This Privacy Policy explains what data we collect, how we use it, how it is protected, and the rights you have over it.
1. Who We Are
UAE OFFERS LTD is a private limited company registered in England & Wales under company number 16826721, with its registered office at 15541 182-184 High Street North, East Ham, London, E6 2JA, United Kingdom. We act as the data controller for any personal information collected through our website and services.
2. Information We Collect
We only collect information that is necessary to provide and improve our services. The categories of data we may collect are:
- Identity & Contact Data: full name, email address, phone number, business name.
- Billing Data: billing address, country, postal code, VAT number (when applicable).
- Transaction Data: details of services purchased, subscription status, invoice history.
- Technical Data: IP address, browser type, device identifiers, and pages visited (used for security and analytics).
- Communication Data: messages and tickets you send to our support team.
3. Payment Card Data — How It Is Protected
We do not store your payment card data on our servers.
All payments are processed exclusively by PCI-DSS compliant third-party payment processors (such as Stripe). When you enter card details, they are transmitted directly to the processor over a TLS-encrypted (SSL) connection. UAE OFFERS LTD only receives a tokenised reference and the last four digits of the card for receipts and reconciliation — never the full card number, CVV, or PIN.
All connections to our website and checkout are protected with 256-bit SSL/TLS encryption. Card data is encrypted in transit and at rest on the systems of our PCI-DSS Level 1 certified payment processor.
4. How We Use Your Information
- To deliver the software development, technical support, and integration services you have purchased.
- To process payments and issue invoices through our regulated payment processors.
- To communicate with you regarding service updates, support tickets, and renewals.
- To detect and prevent fraud, abuse, and unauthorised access.
- To comply with our legal, accounting, and regulatory obligations.
5. Legal Basis for Processing
We process personal information under the following lawful bases (UK GDPR / EU GDPR):
- Contract — to perform the service contract entered into with you.
- Legitimate interests — to operate and improve our website and prevent fraud.
- Legal obligation — to meet tax, accounting, and reporting requirements.
- Consent — where you have explicitly opted in, e.g. for marketing emails.
6. Sharing Your Information
We do not sell or rent personal information. We only share data with carefully selected service providers, including:
- Payment processors (Stripe, and similar PCI-DSS compliant providers).
- Cloud hosting and infrastructure providers (e.g. Vercel, AWS).
- Customer-support and email-delivery providers.
- Professional advisors (accountants, lawyers) and regulatory bodies when legally required.
All processors are bound by data-processing agreements requiring confidentiality and appropriate safeguards.
7. International Data Transfers
Where personal data is transferred outside the United Kingdom or the European Economic Area, we ensure appropriate safeguards are in place — typically the UK International Data Transfer Agreement or EU Standard Contractual Clauses.
8. Data Retention
We retain personal data only as long as necessary for the purposes set out above, or as required by law. Invoicing and tax records are kept for a minimum of six (6) years in line with UK accounting obligations. Other personal data is deleted or anonymised once no longer required.
9. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request erasure of your data ("right to be forgotten").
- Object to or restrict certain processing activities.
- Request data portability in a structured, machine-readable format.
- Withdraw consent at any time where consent is the legal basis.
- Lodge a complaint with the UK Information Commissioner's Office (ICO).
To exercise any of these rights, please contact us at privacy@uaeoffers.co.uk.
10. Cookies
We use a minimal set of cookies to keep you signed in, remember preferences, and measure aggregate website usage. No advertising or cross-site tracking cookies are used. You can disable cookies from your browser settings at any time.
11. Security
We apply industry-standard technical and organisational measures to protect personal data, including:
- End-to-end SSL/TLS encryption across all pages and APIs.
- Encrypted databases and backups.
- Strict access controls and least-privilege permissions for staff.
- Regular security reviews, dependency scanning, and patching.
12. Children's Privacy
Our services are intended for businesses and adult professional users. We do not knowingly collect personal information from individuals under 18 years of age.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and, where the changes are material, notify customers by email.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of your data, please contact us at:
UAE OFFERS LTD
Company No. 16826721
15541 182-184 High Street North, East Ham, London, E6 2JA, United Kingdom
Email: privacy@uaeoffers.co.uk